Category: Public

Accessibility

My Tickets has been written to be as accessible as I can make it — it uses ARIA live regions to ensure that shopping cart feedback is immediately available to those who need it, uses solid, semantic HTML markup, and considers all the best practices for form labeling. Accessibility is a priority for me, and […]

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Add to cart forms

The form to add an event to your cart can be automatically added to any My Calendar event or to any type of post or Page in WordPress. There are plugin settings that impact what will be shown, but in general it will include: A notice indicating any current restrictions. In the shown example, the […]

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Notifications

There are three cases where email notifications can be sent for any purchase: successful purchases, failed purchases, and refunded purchases. Refunds can only be processed from the payment gateway at this time; there’s no mechanism to refund a purchase from within My Tickets. You’ll need to login to your payment processor to post a refund. […]

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Payment process

The payment form re-confirms the shopping cart, but without the options to change the number of tickets or remove a ticket. The payment fields required can vary widely; if the shipping option is enabled, the purchaser’s address will be required. Authorize.net will request the usual credit card information, etc. Credit card numbers are never saved […]

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Quick Cart

The “Quick Cart” shows the number of tickets currently in a visitor’s shopping cart and the total price of their cart, with a link to check out. By default, it looks like this: Like everything else in My Tickets, the default CSS is very spartan, to allow you to customize easily, without needing to override […]

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Receipts

Immediately following a completed cart submission, purchaser will receive a notification from your web site about their purchase. The information included in that notification email is set in settings, but it should always include a link to the purchase receipt. Purchases that were made using an off-line payment type will still receive a receipt link, […]

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Shopping Cart

The shopping cart shows a variety of information about the events, including the title, date, and time. If the event came from My Calendar, it’s not always possible to provide a link back to the event, in which case the title will be unlinked. For posts and post types, there will always be a link […]

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Ticket Types

My Tickets supports four types of tickets: e-tickets, printable, will call, and postal, to try and best integrate with your event work flow. The type of ticket purchased is determined at the time of payment, so it’s not possible to mix and match events and ticket types: all events need to be sold with the […]

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