Reporting

My Tickets offers a variety of basic reports. You can generate reports of sales by date, retrieving all sales occurring between the two selected dates or reports of sales by event, retrieving all sales on that event.

Forms to select available reports.

Additionally, you can generate a list of tickets sold for an event. This is different from the list of purchases, in that it will list all of the ticket IDs that are valid for a given event, with the name of the purchaser, purchase ID, and ticket price. In the HTML view, it will provide a link to edit the associated purchase record, as well.

By default, when you enter the reporting page, it’ll show you a list of all sales within the last 7 days. If you’re running a high volume ticketing site, where this is too long of a list for comfort, you can use the filter ‘mt_default_report_start_date’ to pass a custom string formatted date argument and change the amount of data shown.

You can either view reports as HTML on your screen or export them as CSV formatted files. The two reports are fundamentally identical, except that the CSV formatted export splits the purchaser’s name into separate first and last name fields, for easier sorting.

The payment report includes first name, last name, ticket type purchased (e.g., Adult, Child, etc.), the number of tickets purchased, the price per ticket, the total amount paid for those tickets, the current payment status, the purchase date, and the purchase time.

For any purchaser who purchased more than one type of ticket – for example, a purchaser who bought tickets for two adults and one child, their name will appear on the list twice, once for each type of ticket purchased.